Shipping policy

We provide the FREE STANDARD Wholesale shipping options in the UK.

Our order cut off time is 3pm, so if orders are placed and paid before 3pm they will get dispatched the same day. If not, they will be dispatched the next working day.

All of our shipping options are fully tracked and insured by DPD

Please note: Orders placed on a Saturday or Sunday will not be dispatched until Monday.

We provide a comprehensive backorder system for items which are not immediately available for dispatch. Full backorder terms and conditions can be viewed here. 

Mainland Shipping Options

FREE STANDARD (2-3 WORKING DAYS) DELIVERY ANYWHERE IN THE UK - EXCLUSIVELY AT VU9 WHOLESALE

Express Delivery (1-2 Working Days) Delivery

Delivery Costs vary depending on your order value but we will always try to have a FREE Delivery Option

Non Mainland Shipping Options

Northern Ireland

Express Delivery (2 Working Days) 

Republic of Ireland

Express Delivery (2 Working Days)

Customs and Duty are to be paid at delivery by Consignee (Receiver Of Goods)

We try our absolute best to send all orders received before 2pm the same day. However, this is not always possible, especially during busy days. If your order is not dispatched on the same day then it will be dispatched on the following working day.

We are not able to guarantee exact delivery times or days, the shipment notifications should be taken as estimates only.

Monday exception:
We cannot always guarantee that all orders will be dispatched on Mondays. Due to the high volume of orders following the weekend, your order may be dispatched on Tuesday. In the event that Monday is a Bank Holiday, this policy will apply to Tuesday orders.

Should you have a considerable number of smoking products on your order, then this may result in the order being delayed by one working day. Saturday delivery may also be delayed for smoking products, however, this will be dependant on the size of the order.

If you need to add more products to your unfulfilled order, then you may place a second order before 2pm

Warehouse collection:

If you wish to collect your items from our Manchester premises or our Location in Doncaster, you can select the option “Warehouse Collection” at the checkout. Of course, there will not be a delivery charge. Please ensure that you receive a notification that your shipment has been fulfilled before coming to collect. Collection is only available Monday - Friday.

If you have any questions regarding our Delivery Policy, you may send us an e-mail to info@vu9wholesale.com.