At VU9, we take pride in our commitment to promptly dispatching all orders, ensuring a seamless shopping experience for our customers. Here are the key details of our dispatch process:
1. Dispatch Schedule: - We dispatch all orders seven days a week, showcasing our dedication to providing timely service to our customers.
2. Free Standard Delivery: - For all UK orders over £150, we offer free shipping through our Standard Delivery option. This is designed to provide added value to our customers.
3. Secure Packaging: - All parcels are securely shipped in plain, cartons. Our emphasis on secure packaging aims to ensure that products reach our customers in optimal condition.
4. Returns Information: - The returns address is included on the label for insurance and legal purposes. While the font is very small, it does contain our parent company name, 'I KISS VAPOR LTD.' This transparency is maintained to meet legal requirements and ensure the smooth processing of returns.
At VU9 Wholesale, our customer-centric approach includes efficient order processing, secure packaging, and a commitment to transparency. We strive to provide a positive shopping experience for all our customers, emphasizing timely dispatch and reliable delivery. If you have any specific questions or concerns regarding your order, feel free to reach out to our customer support team.
